You can answer the question "What did he/she say?" in two ways:
Direct speech repeats, or quotes, the exact words spoken. When we use direct speech in writing, we place the words spoken between inverted commas ("....") and there is no change in these words. We may be reporting something that's being said NOW (for example a telephone conversation), or telling someone later about a previous conversation
Examples
Reported speech is usually used to talk about the past, so we normally change the tense of the words spoken. We use reporting verbs like 'say', 'tell', 'ask', and we may use the word'that' to introduce the reported words. Inverted commas are not used.
'That' may be omitted:
'Say' and 'tell':
'Talk' and 'speak' are used:
- to describe the action of communicating:
With 'about' to refer to what was said: